Jeff Pole runs Warden, an AI assurance provider that evaluates and communicates the trustworthiness of AI systems, with a particular focus on HR technology. Their platform does continuous auditing and testing for AI risks, such as bias, and helps support businesses to be compliant – particularly around new AI regulations – and build trust through transparency.
In this conversation, Jeff talks to Sultan about:
- The changing nature of AI and automation in HR, and the associated risks
- The process of continuous auditing, and testing for bias in AI models
- Transparency as a core theme in relevant regulations and guidelines
- Building trust in models and through user experiences
- The importance of explainability in AI-powered systems
- Using AI to actually reduce bias in hiring and other HR processes
“There’s also a win-win opportunity here: Where the people-based processes the AI might be complementing are not necessarily what we should be emulating … We know there’s a huge amount of unconscious bias in human processes; for example, in hiring. And the AI can, if carefully designed and properly used, actually be an improvement on that status quo.”– Jeff Pole, Co-founder & CEO, Warden AI
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